2 out of 52 of 5Unverified experienceTraining and onboarding
Not so easy to get what I needed
The entire onboarding process felt somewhat clunky and not very intuitive from my perspective. Finding exactly the right training videos or materials wasn’t straightforward and took a lot of clicking around. However, I will say that once I located a few key parts, the explanations seemed fairly clear and well-made. Also, the support team’s response was polite though not as quick as I hoped. The parts about the software updates and database inputs especially felt like they needed clearer directions. Overall, it was a bit frustrating but not without some helpful resources.