Not so clear sales process, thoda confusing laga
Main jab sales aur pre-purchase process ko dekha toh pehli baat ye thi ki sab clearly explain nahi hua tha. Jo brochure aur website pe mention tha, uske baad bhi mujhe lag raha tha ki kai features ka detailed explanation missing tha. Sign-up ke time pe bhi thoda confusion tha ki payment ke options exactly kya hain aur invoice kab milega. Maine support ko call kiya, par woh bhi sab steps sequential order mein sharply explain nahi kar paaye, jisse mujhe baar-baar clarify karna padha ki kaunsa step next hai. Software ke baare mein basic information thi, par jab specific details chahiye thi, toh woh clear nahi mili. Dialer tool ka trial mere liye thoda difficult tha samajhna because of the unclear instructions. Database feature ke baare mein thoda brief tabhi mila jab training start hui, which was okay. Automatic updates ki baat chhodi jaye, usko samajhna aur bhi mushkil tha bina proper guidance ke. Overall, sales process smooth nahi raha, mujhe lagta hai clearly series of steps bata dena chahiye tha pehle se.