Not simple to find info; felt lost explaining it to friends
I expected a fairly straightforward sales and pre-purchase process, but unfortunately, it was not easy to find the information I needed on the WFHI platform. The website and sign-up interface lacked clear guidance about the features and pricing, leaving me confused about what exactly was included in each product tier. I spent quite some time searching through various sections before I could make a basic sense of the offerings. To be honest, if I had to explain my experience to a friend, I would say it felt unnecessarily complicated and slow with no easy way to compare options side by side. While I appreciate that the support team tried to help, the initial presentation and pre-purchase navigation definitely need improvement for any potential customer who prefers efficient and clear communication early on.