Skip to main content

WFHI review

Not satisfied with responsiveness

2 out of 52 of 5Verified purchaseSales and pre-purchase

Not satisfied with responsiveness

I must say my experience with the sales and pre-purchase interactions left much to be desired. The responsiveness from the team was underwhelming throughout the initial inquiries. I reached out multiple times with questions about the product features and onboarding but found the replies to be slow and sometimes lacking the clarity I hoped for. While I appreciate they did eventually respond, the delay created a sense of uncertainty about committing to the service. The onboarding flow itself seemed promising based on the information I finally gathered, but the wait and vague responses put me off somewhat. If the communication had been more timely and straightforward, it might have improved my opinion. Unfortunately, I can’t say I was impressed with that aspect, even though the product seemed functional from what I was told. For these reasons, I cannot recommend based on my sales experience.

Alok ParekhPunjab, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy