Not recommended if you expect swift and consistent support
My experience with WFHI’s telephonic support was disappointing. Initially, I was hopeful because the sign-up and invoicing process went smoothly. However, once I began using the dialer and database features, I encountered multiple bugs and connectivity issues that persisted over several days. Despite repeated calls to support, responses were slow, sometimes delayed by hours which hampered my ability to work efficiently. The automatic updates seemed to cause more problems than they solved, requiring me to repeat troubleshooting steps frequently. For anyone who requires prompt and reliable assistance, especially in a fast-paced work environment, this service may not be suitable. While the software itself has potential, the lack of consistent communication and technical support made it frustrating to use daily. I cannot recommend this to users who need dependable support as part of their remote workflow setup.