Not really suited for those accustomed to straightforward onboarding
Compared to other training programs I've used before, the onboarding experience here felt quite cumbersome and less intuitive. The instructions seemed scattered, and I spent a significant amount of time figuring out basic workflows on my own, which was frustrating. Although the training sessions were detailed, they lacked the structured progression I had expected, making it harder to stay engaged. It's important to note that the software itself offers useful tools like a comprehensive database and automated updates, yet without clear guidance, these features were underutilized by me. For anyone previously used to more hands-on onboarding experiences, this might not suit well. However, if you are okay with some trial and error and self-led learning, you might find value here. Support was available but not always immediately responsive, adding to some initial delays. The payment and invoicing steps were smoother than the training but didn’t compensate fully for the overall complexity I found in the setup phase. In brief, I believe it works better for those comfortable with figuring things out independently rather than relying entirely on structured onboarding.