Not really matching my working hours
Honestly, the sales and pre-purchase orientation was frustrating because the platform didn’t seem to consider my actual working hours. WFHI’s software offers great tools, but when I tried to sync the dialer with my schedule, it just didn’t fit well. The support said everything was flexible, but that wasn’t my experience. I spent quite a bit of time on sign-up and payments, only to realize that the automatic updates sometimes changed settings I had fixed for my hours. I get that it’s not supposed to guarantee work or income, but matching the software to my workflow felt off. The database features were okay at least, but too many mismatches with timing. The whole setup felt like it didn’t really align with the time I actually work.