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WFHI review

Not really for me – better options out there

1 out of 51 of 5Verified customerSoftware and access

Not really for me – better options out there

I tried using the WFHI software after getting recommendations, but honestly it did not suit me or the kind of workflow I was used to. Compared to the tools I had previously employed, this one felt clunky and less intuitive. The access procedures were more complicated, requiring more steps just to get started which wasted a lot of my time. Database navigation was slow overall and the dialer sometimes failed to connect calls, which was frustrating especially when I was on a tight schedule. Although automatic updates were happening, they didn't really improve these issues much and sometimes seemed to introduce new glitches. The support team was reachable only a few times, and many times telephonic help felt insufficient to resolve my problems quickly. Also, the sign-up and payment process was okay but again nothing exceptional to make up for its shortcomings in software performance. This product might be better for someone who is comfortable with complex interfaces and waiting out support calls, but for me, it was not the right fit and I continued looking for alternatives that matched what I was used to better.

Gopal DeoPuducherry, IndiaExperience: Published:
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