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WFHI review

Not really for beginners, more for those already comfy with software

2 out of 52 of 5Verified customerTraining and onboarding

Not really for beginners, more for those already comfy with software

I found the onboarding training a bit of a mess honestly. The steps didn’t feel in any sensible order at all. I started with what I thought was basic stuff but then suddenly jumped into different modules without finishing the first properly. It was confusing and made me keep circling back to the early lessons. The database and dialer got thrown at me pretty quickly, and without clear guidance, it felt overwhelming. I guess if someone is already used to similar software and remote workflows, they might get it faster. But for someone just starting out, like me, it was tough to get a grip on what to do next and why. I feel they could improve the flow so you can build your skills gradually. The training was fine in terms of content, but the order made it harder to follow. In the end, the training might suit people who are comfortable with tech and remote tools, but if you need a clear step-by-step onboarding, it could be frustrating. They do cover everything, but you have to piece it together yourself rather than being guided smoothly.

Pratik WarrierPuducherry, IndiaExperience: Published:
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