I was pretty hopeful about the training and onboarding based on what I read before signing up, but I

I was pretty hopeful about the training and onboarding based on what I read before signing up, but I

I was pretty hopeful about the training and onboarding based on what I read before signing up, but I have to say it didn’t really match my expectations. The onboarding felt rushed and a bit scattered; there was definitely a lot of information, but it wasn’t organized in the way that made it easy for me to absorb the different features of the software. The training sessions were okay, and I can see they put effort into covering various tools, but some parts felt repetitive while others seemed skimmed over or left unexplained. I expected a bit more hands-on guidance, especially around the dialer and database features, since those are essential to my workflow. The support team was polite and helpful when I reached out, which was good, but I was hoping the initial experience would require fewer follow-ups to fill in the blanks. While the software itself seems promising, the onboarding didn’t quite prepare me as well as I hoped it would, and that’s been a bit frustrating. Hopefully future updates will improve the clarity and pacing. Still, the software’s basic functionality once set up works decently well.