Initially, I thought the WFHI software would be easy to keep running daily without many glitches. Ho
Initially, I thought the WFHI software would be easy to keep running daily without many glitches. However, after a week of using the calling tool and the dialer, I found they were rather clunky and slowed down my workflow more than I expected. The database looked promising at first, but in daily use, the way it handled updates felt inconsistent. On the positive side, the automatic updates didn't interrupt my calls, so I will grant that they were fine. The onboarding flow also gave me hope at the start, being clear and straightforward enough, but the performance after setup was disappointing. Perhaps the telephonic support might have helped, but I found them slow to respond when I actually reached out with questions about the software's day-to-day behavior. I was expecting a smoother experience overall, with better integration between the software features for a remote workflow. Instead, it felt like I had to work around the tool more than actually with it. So, honestly, it's not quite up to what I expected based on the initial impressions.