Not quite what I hoped, but the support was alright
Over the weeks, using the WFHI software day to day hasn't been the smooth ride I expected. The calling tools sometimes hang up or lag, which interrupts my flow and gets frustrating. On the other hand, I found the telephonic support understandable and willing to help, even if solutions took some time. The database features felt clunky and not very intuitive, making it harder to manage contacts and leads the way I wanted. The automatic updates occasionally changed layouts without clear heads-up, which was confusing initially. I also found the invoicing and payment system alright though nothing exceptional; it worked fine for basic transactions. Signing up was straightforward but the onboarding training felt a bit rushed rather than thorough, so I had to figure out several things myself. Overall, while some support aspects were decent, the software needs polish to make everyday use less frustrating for me and likely others who want a hassle-free experience.