Not quite what I expected, overall a bit disappointing
When I first signed up for the software, the onboarding flow seemed promising, and I thought I was set up well to handle my remote workflows. Unfortunately, things started to go wrong when the calling tools didn't integrate well with my existing database. I spent a lot of time trying to get the dialer working smoothly across my working week, but it kept dropping calls and would lag a lot. The automatic updates didn’t help either; they sometimes caused unexpected resets in my settings. That said, the telephonic support was decent and responded relatively quickly to my queries. Still, the invoicing and payment process was pretty straightforward, which was one small bright spot. Overall, I feel the product could use better stability and a more intuitive interface for database management. I was hoping for something more seamless, but instead, I encountered constant hiccups that slowed down my workflow more than they helped.