Looking back, I feel the whole sales and pre-purchase experience was a bit disappointing. When I sig
Looking back, I feel the whole sales and pre-purchase experience was a bit disappointing. When I signed up, the onboarding promised a smoother flow but in reality it involved many steps that weren’t clearly communicated. I expected the software and training to be more intuitive, but I found myself confused at multiple points especially when managing the dialer and database functions. Invoicing was okay, but support communication felt inconsistent, leaving me frustrated more than once. While some automatic updates improved features, those changes weren’t always properly explained beforehand. Overall, the experience didn’t quite live up to the expectations I had before starting with this product, which feels let down now as I reflect on it.