Not quite what I expected, felt less confident after onboarding
So I was pretty excited to get started with WFHI’s training and onboarding since I imagined it to be more comprehensive based on their description. But honestly, by the end of the process, I didn’t feel as confident using the software as I thought I would. The training materials were okay but didn’t dive deeply into some key features I expected to master. Compared to other platforms I have tried, the onboarding lacked some personalized guidance that I needed to fully grasp the calling tools and database functionalities. Support was available, but sometimes it took a while to get through, which didn’t help my confidence either. Overall, it worked decently but I would say it might not meet expectations for those who want a very thorough onboarding experience. I told a friend that while software is promising, the initial setup and training didn’t inspire me to feel 100% ready.