Not Quite What I Expected but Some Positives
Before purchasing, I expected the software and training to be a single straightforward package, but the actual setup surprised me with its modular approach. The signup and invoice system were easier than I thought, which was a nice bonus. However, the sales process didn’t clarify some details about calling tools and database integration as much as I would have liked. The onboarding flow was generally smooth, but I found I had to refer back to the training more often than anticipated to grasp how best to use the dialer and manage automatic updates. Support was polite when I reached out, though at times I wished explanations were quicker. These surprises didn’t mean the product wasn’t useful—it handled most of what I needed after some adjustment. This mixed picture has me rating it a middling score, reflecting both the helpful features and those subtle shortcomings from my initial expectations.