I was excited at first because the sales and pre-purchase info seemed promising, but when I got into

I was excited at first because the sales and pre-purchase info seemed promising, but when I got into

I was excited at first because the sales and pre-purchase info seemed promising, but when I got into the actual software and training, it didn't line up exactly with what I had in mind. The sign-up and payment process was smooth, which I appreciated, and the automated updates were a nice touch. However, the onboarding was slower and more complicated than I expected. The calling tools felt clunky and sometimes lagged during use, which was frustrating especially as I had hoped for a professional experience from day one. The database features didn’t quite match what I needed either, making it harder to organize my contacts efficiently. Even though the support was reachable, the explanations weren’t always very clear. So, on balance, it wasn’t a complete disappointment — a few things worked well — but it didn’t meet my expectations based on the initial sales information. I think it’s worth considering if you don’t mind some gaps, but I was left feeling a bit underwhelmed overall.