Not quite up to par with what I used before
I tried the platform with some excitement because I had heard about remote workflow tools, hoping this would be an upgrade over what I was used to. The sign-up and invoicing process went smoothly which was reassuring at first. The training modules were okay and covered some basics, but I felt like they skimmed over important areas like the calling tools and database integration that I rely on heavily. Comparatively, the software itself didn’t feel as intuitive or integrated as other platforms I have used, which left me wanting a more cohesive setup. Support was reachable but slower than I expected when I needed help understanding the automatic updates and how they impacted my workflow. On the positive side, the dialing feature did its job and basic access was reliable, yet the overall system felt like it was missing polish and clear guidance. I was hoping for a better hand-holding experience based on previous platforms I have worked with. It works to a degree but I sense some key things are missing here.