not quite the fit i expected for my work hours
I found the software’s sales and pre-purchase process slightly disappointing in terms of matching my actual work hours. While the initial demos and information were presented clearly, the package didn’t quite fit the flexible hours I maintain. The software and training assume a more traditional or rigid schedule, which caused some issues during onboarding when I tried to access resources outside the common window. On the plus side, sign-up and payment processes were straightforward enough, and customer support was generally polite. However, the mismatch in timings made me question how well the platform could accommodate my routine, since several automatic updates and live support calls didn’t align well with my active hours. I felt the product could be improved if it accounted for diverse schedules more explicitly. Still, I appreciate their transparent invoicing and clear training material. This made me give it a below-average rating, despite some acceptable points.