Not quite satisfied with software access timing
Overall, I would say my experience with software access was below average. Signing up went fine enough, with the invoicing and payment steps clearly outlined, but it took quite a long time to actually get the software fully up and running. The onboarding and training workflow promised a smooth start, but the reality was slower than expected. The dialer took extra time to configure properly, and while the automatic updates helped, they sometimes caused delays instead of simplifying things. Telephonic support was available but not always effective in expediting the issues I faced. I will admit the database feature worked as described and integrated fairly well into my daily tasks, which was a positive takeaway. Still, the overall timeline from sign-up to active use was frustratingly long and less efficient than hoped. Given these points, I can’t say I’m entirely happy with the waiting period to get started despite some functional aspects being fine.