Not quite right for someone with my working hours
I found that the working hours for accessing the software and using the calling tools did not match well with the times I am actually available. Because of this, I could not fully utilize the database or make use of the automatic updates effectively. While the sign-up and payment procedures were transparent and well-organized, the software seemed more suited for those with different schedules or availability. The training was clear enough, and the onboarding flow was painless, so those parts were straightforward without any difficulty. I would say this service might fit well with users who have more flexible or standard business hours, but for my particular routine, it was less convenient than I had hoped. Telephonic support was polite but limited in what it could do to adjust for this mismatch. In summary, a fine product in some terms but not ideal for people with my availability pattern.