Not quite fitting with my actual work hours, to be honest
I was quite hopeful when I signed up because the software promised flexibility for remote workflows. But after trying to set things up with my usual working hours, I realized it didn’t fit well. The calling tools and dialer often required me to be online at specific times, which clashed with when I actually work. I understand there were some automatic updates and new training materials to help adjust, but they didn’t align well enough for me. The database feature was fine, and the invoicing process went smoothly, so I’ll give them credit there. Support was available, but sometimes too slow to respond during my working hours. Overall, it didn’t match the timing I needed, which was quite disappointing. I liked the idea and some parts worked okay, but for my actual schedule, it didn’t really fit. I’d tell my friends that if your work hours are very flexible and you can wait for support, it might be worth trying, otherwise it can be frustrating.