Not quite fitting my working hours, plain verdict
I have mixed feelings about the sales and pre-purchase support in relation to my actual working hours. I work mainly during evenings, and I noticed that while the sign-up and onboarding information were accessible, the telephonic support and direct communication availability seemed limited or did not perfectly coincide with my timings. That aspect made it a bit frustrating when I needed quick answers. The software itself was quite functional after setup, and the automatic updates didn’t cause interruptions during my active hours, which was good. Still, knowing that I might not easily reach support exactly when I work stayed a small reservation. Despite this, I found the sales information clear enough before purchase, even if more flexibility in contact hours would have improved the overall experience.