Not quite as smooth as I wanted
I’ve tried several platforms before, so I came in expecting something that would feel familiar but better. The whole sales and pre-purchase experience felt a bit drawn out and less clear than I hoped. While the sign-up process was somewhat okay, the initial info about what was included and how the payments worked wasn't as transparent as previous software I used. The telephonic support was polite but didn’t add much clarity about options. On the plus side, some of the introductory explanations during onboarding were decent. Still, compared with earlier systems I’d dealt with, the whole thing lacked that smooth, easy start I prefer. It left me feeling a bit unsure if I really understood what I was committing to. So, while there’s some promise, overall I felt a bit let down by this experience.