Not quite a step up from what I used before, honestly
So here’s the deal: I’ve been trying different software platforms for managing my remote workflow stuff, and I had some expectations before trying this one out. The sign-up was easy enough, and the basic training was okay, nothing spectacular. The dialer feature seemed promising, but honestly, it felt clunkier compared to the tool I used before. Plus, while their database update claimed to be automatic, I often had to troubleshoot it, which bogged down my process. I called their support a few times, and while people were polite, I felt the answers weren’t always directly on point. The payment steps were normal, but I didn’t feel super confident about their invoicing system compared to other platforms. To sum it up like I would to a friend, it’s not a bad setup but compared to what I’d used previously, it feels like a bit of a sideways move rather than an upgrade. I wanted better integration and simpler flow.