Not planning to use their help again
The initial sales and pre-purchase experience was quite disappointing. The information provided during the sign-up was minimal and did not prepare me for what to expect from the software or training. I found the onboarding process confusing and had to rely heavily on support, which took longer than I anticipated to respond. The payment process was straightforward, but the lack of clear guidance beforehand made me hesitant. Looking back, I’m not sure I would seek their help again. The automatic updates did not seem to add much value and sometimes introduced changes that weren't clearly communicated. While the dashboard was functional, it did not meet my expectations for ease of use or intuitiveness. Overall, this experience was not what I had hoped for and I doubt I will return for future assistance with WFHI’s products.