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WFHI review

Not planning to try again after this experience

1 out of 51 of 5Verified customerSoftware and access

Not planning to try again after this experience

I had high hopes for WFHI’s software and setup process, but honestly, it felt like more trouble than it was worth. A lot of effort went into the initial setup, and I found that much of it was one-off, meaning that after the first few steps, I wasn’t sure if I was fully stable in the workflow. The dialer kept having issues, and the database didn’t integrate as smoothly as I anticipated. Automatic updates sometimes broke parts of the system, which wasn’t explained in the training, so I spent extra time troubleshooting rather than working. The telephonic support was slow and didn’t seem very effective. Signing up and payment were okay but didn’t compensate for all the frustrating moments. Overall, the investment in time and patience didn’t pay off for me, and I don’t think I would go through this process again any time soon.

Ravi RajanChandigarh, IndiaExperience: Published:
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