not much sense except one helpful bit
Honestly I wasn’t impressed with how the whole sign-up and pre-purchase steps were arranged. It felt like they jumped around too much instead of following a smooth sequence that makes it easier for a person to understand what comes next. The sales or support reps weren’t really clear about the order either, which made me a bit annoyed trying to figure out which stage I was actually at. The only part I’ll give credit to is the invoice and payment process - that part was straightforward and didn’t cause confusion. Other than that, I felt like more than once I had to wait or double-check what was expected, which could be better. Also, some of the telephonic support I called felt a bit slow in resolving simple queries, maybe because the info wasn’t lined up properly beforehand. All in all, the sign-up and onboarding experience left me wishing for a much clearer, stepwise path instead of what felt like a jumble.