Not much improved over previous tools, felt clunky
My experience with the sales and pre-purchase process was disappointing compared to what I had used before. The explanations seemed vague and didn't clarify the differences or advantages very well. There was far too much repetition in the materials, and it felt like a lot of time was wasted on trying to figure out the real benefits. The signup process was longer than expected, which I found frustrating. Compared to my previous software, the onboarding didn’t feel intuitive at all, and key features weren’t highlighted clearly during the trial or demo phases. It seemed like it required more effort to understand the interface and tools than I initially thought. I won’t say it’s completely unusable, but compared to other solutions I used earlier, this felt clunky and less efficient. Not a great first impression overall.