1 out of 51 of 5Verified customerSupport and communication
Not much help when I needed to start quickly
I kept wondering why it was taking so long to get everything set up properly. From sign-up onwards, progress was slower than I had hoped, and training sessions didn’t quite clarify the steps well enough. I really missed a more hands-on approach or quicker telephonic support because when I tried to reach out, the wait times seemed long and I wasn’t sure if I was explaining the issues correctly. The automatic updates sometimes changed things unexpectedly, which added to the confusion rather than helping me move faster. Honestly, it felt like there should have been more guidance and someone actively checking in to make sure I was getting started right.