Not much effort this time, won't need help next time
This time, signing up and setting up the software went really smoothly with minimal effort from my side. The invoicing and payment process was clear and straightforward, which saved a lot of back-and-forth. Since I didn't have to call support for any significant issue, I feel confident that next time I won’t require much assistance either. The onboarding flow was simple enough that I managed to handle most things on my own without help. Given that, I wouldn't expect to spend extra time figuring things out again. It's a relief to have such a hassle-free experience upfront. So far, I believe the product and processes are well designed to let users get going quickly without needing much additional support or effort in future cycles.