Not likely to use again because responsiveness was poor
I tried to access the WFHI software multiple times but faced continuous issues. From the start, the login process was not smooth, and each time I hit a snag, I reached out to their support. Unfortunately, the response was slow and sometimes didn’t address the actual problem I was facing. The dialer tool also had glitches that interrupted forced pause in my workflow. Automatic updates seemed to break more functionality than they fixed, causing even more frustration. The onboarding was supposed to prepare me, but honestly, it didn’t help much because the software itself was so unresponsive. I don’t feel that I received the kind of assistance I expected when calling about urgent problems. Payment and invoicing were straightforward, which was perhaps one of the few positive aspects, but that hardly compensates for the overall experience. Considering all these issues and how unhelpful the telephonic support was, I am not going to sign up again or recommend this platform elsewhere. It wasn’t a good match for me at all, and the frustration leads me to look for alternative software services that are more reliable and responsive.