Not likely to buy again

Not likely to buy again

The sales and pre-purchase process left me wanting to avoid going through it again anytime soon. The sign-up itself was basic and worked okay, but the early stages with the demos and info sessions weren’t very helpful from my perspective. I often found myself unclear about the next steps or how to fully utilize the tools, which meant ineffective time spent. There was both a lack of detailed guidance and insufficient support to clarify things quickly. Plus, the invoicing and payment setup seemed overly complicated for what should have been a simple process. Overall, while the product has some merit, the experience I had was not smooth or enjoyable. I wouldn’t want to deal with the same setup or onboarding again, so I am fairly certain I won’t be purchasing from WFHI again soon based on this initial sales experience.