Not in the right order from start to finish
If I were telling a friend about my experience with the sales and pre-purchase process, I would say it felt quite frustrating and out of sync. The steps didn’t seem to follow a sensible order, which made it harder for me to get a clear picture early on. For example, some information about software features came after I had already begun the sign-up process, rather than before, which would have helped me decide better. It felt like the training details and invoicing explanations should have been more upfront. That said, I did appreciate that the payment process itself was straightforward once everything was in place. The occasional telephonic support helped clarify some confusion, but overall I was left wondering whether things could be arranged in a more logical sequence. My only reservation is that with a bit more clarity and better ordering of steps, the experience would have been less frustrating.