Not impressed with ongoing sales service
The sales and pre-purchase experience was disappointing day to day. Initially, things looked promising, but once I signed up, follow-up communication was lacking. Calls and emails asking about updates or features went unanswered or were responded to late. I didn’t feel like the team was proactive or reliable. The software’s daily use was also impacted because important questions about the dialer and database were not addressed quickly, affecting my workflow. There was no consistent pattern of useful interaction beyond the first contact, and that left a poor impression overall. If you expect continued engagement and prompt help on sales matters, this is not the service to rely on. The verdict is plain: the sales team’s after-purchase communication fell short and hindered my progress. I see no reason to come back based on this experience.