Not impressed compared to other software I have used
The WFHI sales and pre-purchase process did not meet my expectations at all when compared to other similar services I have tried before. The workflow for signing up and receiving invoices felt clumsy and not very intuitive, which was frustrating. I expected a more seamless onboarding process given what I had experienced elsewhere. Even the training materials seemed less comprehensive and didn’t cover the software features as well as I needed to get comfortable using the dialer and database features. On the plus side, the telephonic support was polite and somewhat helpful, but it didn’t fully make up for the gaps. Overall, the experience was underwhelming relative to what I was used to, and I’m uncertain if I will continue using it as my daily tool.