Not impressed by the wait to get going
While I was hoping for a swift start, the whole process of getting things going with the software took longer than I anticipated. I remember one moment clearly when I got stuck on the invoicing setup, trying to figure out how to align it with my available hours, and it felt like I spent quite a while just waiting for support or information that could clarify it. Apart from that, the sign-up and initial navigation were okay, but the pace dragged overall, which made me impatient. I’m a bit vague on some of the training parts because between the repeated emails and waiting for guidance, I lost track of progress, which didn’t help me feel confident about using the calling tools or database feature. The automatic updates were fine but didn’t really speed things up for me. So my verdict is that it took way too long to get started the way I wanted, and that was frustrating enough to make me reconsider how useful it might be for me specifically.