Not ideal if you need quick support or seamless communication
My experience with support and communication was mixed, mostly leaning toward negative. It took quite some time before I could get the assistance I needed to fully start working with the software. The initial telephonic help wasn’t very prompt, so I felt stuck for days. If you prefer fast and straightforward support, this might not suit you well. The communication delays slowed down my setup process considerably. That said, the support team eventually provided what was necessary, though with significant lag. For users who are okay with waiting and figuring things out somewhat independently, it could still work. However, if you need efficient and fast responses to keep your workflow uninterrupted, this setup may not be the best option. Overall, the experience was frustrating more than helpful during the crucial early days.