Not ideal if you expect quick fixes, but okay for patient learners
My experience with the training and onboarding was a bit mixed when things went wrong. On one side, the program did have the basics well covered, and the initial introduction to the software and calling tools was clear enough to get started. On the other side, when I faced issues like technical glitches or missed steps in the dialer configuration, the process slowed down considerably and felt less supportive. The support team was polite and made an effort to help, but it occasionally took longer than I would have liked to resolve problems. This could be frustrating if you need fast turnaround or prefer immediate troubleshooting. For those who are patient and can handle trial and error, the training would be fine and you will likely figure things out over time. In summary, this might not suit someone who wants quick fixes and rapid onboarding, but it can work well for people ready to take their time to fully understand the system and workflows through steady learning.