Not ideal for users who want strong support
My experience with the support and communication from WFHI was mostly disappointing. While there was a single instance where the representative provided a clear answer, overall I felt my concerns were not fully addressed. The patience I expected from the support team was lacking, which left me unsure about relying on their help in future. The responses often seemed generic and did not inspire confidence that my issues would be resolved effectively. For someone who is new to remote workflow software or urgently needs reliable support, this service may not suit well. Although I found the sign-up and payment steps straightforward, the ongoing assistance needed is insufficient from my point of view. Furthermore, the repeated waiting for calls and follow-ups detracted from the experience. I think customers expecting strong communication and proactive support should consider these aspects carefully before committing to WFHI. It might work better for those more independent in resolving issues, but definitely not for those counting on consistent help.