Not helpful day to day, repeatedly disappoints me
I have been using this software for a few weeks now and honestly, day to day it just does not meet my expectations. Initially I thought it might improve after onboarding but the issues seem constant. The database function often glitches and does not save my entries properly. I find the dialer freezes frequently, which disrupts my calls and wastes my time. Automatic updates claim to fix bugs but I have seen no improvement; sometimes things get worse instead. Telephonic support is available but not very helpful because I have to explain the same problem multiple times and the solutions offered don’t work effectively. The sign-up process was fine but after that, managing invoices and payments feels complicated and slow. Training was supposed to make it easier but I found it confusing and not very practical. Overall, this has been a frustrating experience and I don't see any positive change in how it behaves daily compared to the start. I expected more consistency and reliability but it has been a letdown in daily use.