Not happy with onboarding time
I have to say, getting started with WFHI was slower than I expected. The sign-up and invoicing steps went okay, but after that, the real wait began. The training sessions were supposed to help me hit the ground running, but it took a while before I could even fully access the calling tools and understand how to use the dialer effectively. I found the database feature a bit overwhelming at first, and I wished for quicker responses from support to smooth things out. When I did reach out to telephonic support, they were helpful but not exactly speedy, which made me feel stuck longer than I’d hoped. The automatic updates didn’t seem to help me much during this period, as they didn’t address my onboarding concerns directly. In the end, I still managed to get going, but it definitely took more time than I would have liked. So my verdict is straightforward: the process to get fully up and running wasn’t very prompt or user-friendly.