Not happy: lag raha hai bohot one-off work hua
Yeh sales and pre-purchase process mujhe pura thoda messy laga. Setup initial wala toh theek thi, jaise ki sign-up process aur invoice milna, usmein delays nahi hue, aur software ka basic interface bhi fine tha. Lekin jo baat mujhe confuse kar rahi hai woh yeh hai ki setup kaafi zyada ek hi baar ka kaam tha. Matlab itna saara repetitive aur ongoing support kam dikhayi nahi diya. Mujhe lagta hai ki software ya customer flow mein thoda zyada streamlining ho sakti thi, especially jab updates ke saath kuch new features add hote hain. Mujhe samajh nahi aaya ki continuous use ke liye mujhe kitna khud ko adjust karna hoga, aur ongoing training sessions bhi mere liye baar-baar nahi hoti. Thoda zyada clarity chahiye thi ki kitna mera effort chahiye hoga chalane ke liye, par yeh lag raha hai ki zyada tar initial setup mein one-off kaam tha, aur uske baad thoda stagnant feel hua.