Not great when things started going wrong, honestly
I was pretty excited when I first signed up and started the training, expecting the software to make my remote calling and database management work easier. Initially, the dialer worked fine and the onboarding was alright, though a bit slow. But then I hit a snag with automatic updates that didn’t happen smoothly. One day the software crashed mid-week, and calls stopped getting logged to the database. I tried calling support, and while they were polite, the back-and-forth took too long and the issue wasn’t resolved quickly. The invoicing system also threw some errors when I tried to check my payments. I felt stuck because the tools I relied on for daily workflow were underperforming. The sign-up and sales process didn’t prepare me for these tech hiccups, and honestly, it felt like I was left to figure a lot out myself. So, I wouldn't say this is a tool I’d recommend to anyone who wants hassle-free setup and reliable daily performance. It works, but when things go wrong, it shows.