1 out of 51 of 5Verified purchaseSales and pre-purchase
Not great service, felt ignored before joining
The sales team was very slow to respond and I often had to follow up repeatedly just to get basic information about the software and services. I had many questions about the invoicing and payment process, but the replies were either delayed or unclear. This made the whole pre-purchase experience frustrating and difficult. Because of this, I am not confident about moving forward with the software, as I expected better communication and quicker responses. It felt like my concerns were not a priority at all on their side, which is a poor start when you’re trying to set up something important. Overall, I wouldn’t recommend relying on their sales support as it is quite disappointing.