Not great if you need fast help; might suit patient ones
I found the sales process pretty unresponsive for my needs, which was frustrating. They did reply, but responses were quite delayed, making it difficult to move forward quickly. The sign-up and invoicing processes felt solid, but any queries I had took time to get answers for. On the positive side, they seemed fairly knowledgeable, and I imagine if you’re okay with waiting and putting in some effort yourself, this could work. However, if you need quick, proactive support or have tight deadlines, it might not be the best fit because their response speed left much to be desired, even though their communication was polite overall.