Not great for those who expect quick resolution by phone
I found the support and communication with WFHI quite disappointing when things went wrong. The telephonic support took longer than I expected to respond, and the guidance provided felt vague and not very helpful for the issues I was facing with the calling tools and database setup. The automatic updates seemed to complicate things further rather than simplify. Signing up and invoicing was fine, but once problems appeared, it felt like I was left hanging with no clear solution offered promptly. If you prefer quick and efficient help over the phone, this might not suit you well. For me, it was frustrating because the support didn’t actually help move things forward, and I was stuck troubleshooting on my own for days. I wouldn’t recommend relying on their telephonic support if you need fast fixes or clear assistance often, as it just didn't work out the way I hoped.