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WFHI review

Not fully satisfied; had to figure out kaafi cheezein khud

3 out of 53 of 5Verified customerSales and pre-purchase

Not fully satisfied; had to figure out kaafi cheezein khud

Mujhe overall thoda mixed feeling hui using WFHI. Jahan tak software aur calling tools ka relation hai, woh kaafi theek lagte hain, par pre-purchase mein jo expectation create hua tha, uss hisaab se kuch cheezein mujhe khud discover karni padin. Jo onboarding aur training diye jaate hain, woh important hai, lekin mujhe lagta tha ki zyada detailed explanation milne chahiye tha especially dialer ke advanced functions ke liye. Payment aur sign-up process standard thi, koi dikkat nahi. Par software ke kuch features mere liye thodi complicated thi, jise clear nahi kiya gaya tha, isliye maine thoda trial aur error karte hue samjha. Support team ka response thik tha, lekin har chhoti query ke liye har waqt unhe call karna hoga toh jyada time lagta. Thoda aur user-friendly documentation hota toh better hota. Overall feeling hai ki main zyada self-reliant hona pada, which is not always convenient.

Himani Sunanda SinhaUttar Pradesh, IndiaExperience: Published:
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