Not fully confident with the software after using it
Looking back on my experience with the software, I must honestly say I didn’t end up feeling that confident using it. While the initial setup and training promised clarity, I found myself unsure about some of the ongoing steps, especially when trying to navigate the database and calling tools. Even though the dialer worked alright for routine calls, I often worried whether I was using all features correctly or missing something important. The onboarding materials were decent but sometimes left me guessing at how best to incorporate certain tools into my daily workflow. I did appreciate that telephonic support was accessible, yet even after talking with them multiple times, I didn’t feel entirely at ease or fully knowledgeable. Automatic updates occasionally changed the interface in ways I wasn’t expecting, which added to my hesitation. Invoicing and payments were straightforward enough but didn’t help much with my overall confidence. In the end, I have to say I’m not comfortable trusting this software completely based on my experience so far, and I’m not sure if I’ll continue with it long term.