Not fully confident after onboarding, mostly due to pacing
While the training and onboarding processes were generally comprehensive, I ended up feeling less confident by the end than I expected. The one part I appreciated was how the initial setup walkthrough was quite clear and helped me navigate the main features of the software smoothly. Unfortunately, the pacing of the training modules felt rushed, especially in sections involving the calling tools and database management. This made me hesitate about whether I completely understood all functionalities well enough. In addition, some of the materials used technical jargon without simpler explanations, which slowed my progress. Although support was available, I felt the overall onboarding could do with more time for practice or follow-up clarification. That aspect stood out negatively because it affected my confidence level, and I think the experience would improve by balancing detail with a steadier pace.